SPA #1 Questions

Here are a few queries from SPA #1, please feel free to assist me with finding the answers!

Questions:

“No customer ever goes into a store merely to please the store keeper”, is the reverse true?  Is the customer always right? Is customer research an apportioned cost or is it a direct cost related to a specific product?

Is budgeting a form of cost objects with costs allocated?

How are cost objects with attached costs presented? What would it look like in a dark alley?

How does tracking these costs help to minimise the expense to create the reality of maximum revenue?

How do managers decide which costs are not contributing to profit?

Who are the important customers?

What is the difference between economic and profitability performance and why is it important?

How do managers decide what costs are absorbed where?

Stay tuned for these questions and more as I continue studying Decision Making for Accounting!

Reflections:

It has been quite some time since I updated this blog.  Getting back into studying after 20 years and as a single mum has been a huge challenge for me.  I have organised a study schedule that is subject to various changes as things "pop up" and take advantage of "pockets of time" as they "pop up" too. Communicating is a big challenge for me, as I'm a very private person.  I am still familiarising myself with the electronic age with the use, computers, software, mobile phones, social media, blogs etc. I still use pen and paper, however face to face is by far my favourite! Responses are difficult to invoke especially if you don't ask questions! In this case it pays to learn by example, reading other blogs, facebook posts and comments and the exemplars.  It is amazing how much I learn by just doing it. (It's so Aussie to "have a go"!)  Of course I'm afraid of making mistakes but I realise mistakes are inevitable. The sooner a mistake is recognised, the sooner it can addressed and rectified and it's so true, you do learn from your mistakes.

I have used break week to catch up on a few things, once SPA#1 was out of the way: 

•  Have I found answers from ASS#1?
•  What do I need to do to find the answers? 
•  What do I need to get started on ASS#2?
•  What have I learned about my company, Contact Energy?
•  How should I update my blog? 
•  Have I read all the exemplars and made comments?
•  Have I read the study guide and answered the questions?
•  Have I used Peerwise?
•  What have I learned so far?

It's not easy to find the answers but it is much easier once you find the question. I look forward to returning to lectures this week and utilising tutorials to find some answers and gain some clarity.